The Art of Listening: How McDonald’s is Cleaning Up Its Image

“McDonald’s Corp.’s recent announcement that it would change its U.S. menu by only serving chicken that is not raised with antibiotics is a sign that executives are practicing a treasured skill: the art of listening,” writes Harry Kraemer in his article in Fortune. Read the full article here.


Join the discussion

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.