Category Archives: Business

Gaining a Global Perspective: Teaching in the Kellogg-HKUST EMBA Program

Greetings from Hong Kong! One of my most enjoyable opportunities is teaching in Kellogg’s Executive MBA programs in Chicago, Miami, and Hong Kong. I spent this past week with KH21, a wonderful group of 48 executives from countries across Asia and Europe, at Hong Kong University of Science and Technology (HKUST) teaching my course on “Leading a Global Company.” Here’s

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Tariffs, Trade Wars, and Just Seeking to Understand Before I am Understood

I always focus on my second principle of BALANCE when discussing any issue…..that is “take the time to understand all sides of the issue,” or as St. Francis stated, “Seek to understand before you are understood.”  As a result, when I am having a debate with someone, I try to never say, “I don’t understand” because that seems ignorant.  I

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Remember Thy Customer

As the former CEO of a multi-billion dollar company and a business school professor at Northwestern Kellogg, I definitely understand the concepts of efficiency and economies of scale. I also realize the benefit of leveraging operating expenses and improving the operating margin. Yup, that all makes sense. However, as two recent incidents reminded me yet again, too many businesses take

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