Category Archives: Balance

Prayers for the New Zealand Victims and Their Families

My heart and thoughts are completely focused on the 50 Muslim men, women, and children who were senselessly murdered while worshiping at their Mosque in Christchurch, New Zealand this past Friday. In addition, another 34 individuals were seriously injured, including a four-year-old girl! It is the worst terrorist attack in the history of New Zealand. It is hard for me

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Gaining a Global Perspective: Teaching in the Kellogg-HKUST EMBA Program

Greetings from Hong Kong! One of my most enjoyable opportunities is teaching in Kellogg’s Executive MBA programs in Chicago, Miami, and Hong Kong. I spent this past week with KH21, a wonderful group of 48 executives from countries across Asia and Europe, at Hong Kong University of Science and Technology (HKUST) teaching my course on “Leading a Global Company.” Here’s

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What I Learned on a 3-hour Private Plane Ride with George H.W. Bush

The death of former President George H.W. Bush last Friday, who will be remembered in a national day of mourning this coming Wednesday, brought to mind a very personal memory of a man who once shared a flight with me and showed himself to be a true, values-based leader. I am not a political person, and my convictions tend to

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And Now for Some Fun!

I realize many of my blog posts include serious topics, and several of you have wondered: “Harry, what have you been doing for fun?” So, here we go: A short post about “something fun but sad,” “something fun and fantastic,” and “something fun and surprising!” Something Fun but Sad I had the opportunity to see my Chicago Cubs play the

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It’s Time to Take a Stand

I usually avoid getting into political discussions because the extreme partisan positions of many people make it almost impossible to have a truly BALANCED discussion. Values-based leaders truly need to understand all sides of the story. I strongly believe the words of St. Francis who taught us to “seek to understand before we are understood.” However, since I spend so

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Tariffs, Trade Wars, and Just Seeking to Understand Before I am Understood

I always focus on my second principle of BALANCE when discussing any issue…..that is “take the time to understand all sides of the issue,” or as St. Francis stated, “Seek to understand before you are understood.”  As a result, when I am having a debate with someone, I try to never say, “I don’t understand” because that seems ignorant.  I

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Happy New Year 2018!

Since it wasn’t cold enough in Chicago, the “Kraemer Gang” (as usual) drove up to Minnesota to spend Christmas with all of our Jansen and Kraemer relatives — always a fantastic time! Luckily, the day after Christmas, as the Minnesota temperature descended to negative 10 degrees (that doesn’t include wind chill), we all flew down to Sarasota — resulting in

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Remember Thy Customer

As the former CEO of a multi-billion dollar company and a business school professor at Northwestern Kellogg, I definitely understand the concepts of efficiency and economies of scale. I also realize the benefit of leveraging operating expenses and improving the operating margin. Yup, that all makes sense. However, as two recent incidents reminded me yet again, too many businesses take

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