Category Archives: Balance

Happy New Year 2018!

Since it wasn’t cold enough in Chicago, the “Kraemer Gang” (as usual) drove up to Minnesota to spend Christmas with all of our Jansen and Kraemer relatives — always a fantastic time! Luckily, the day after Christmas, as the Minnesota temperature descended to negative 10 degrees (that doesn’t include wind chill), we all flew down to Sarasota — resulting in

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Remember Thy Customer

As the former CEO of a multi-billion dollar company and a business school professor at Northwestern Kellogg, I definitely understand the concepts of efficiency and economies of scale. I also realize the benefit of leveraging operating expenses and improving the operating margin. Yup, that all makes sense. However, as two recent incidents reminded me yet again, too many businesses take

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The Lifeline

I have yet to meet the person whose life is a forever happy, straight line with an uninterrupted positive slope upward from birth to death. After all, life tends to be an assortment of highs (graduating from school, getting a good job, maybe getting married, having children, getting promoted, etc.) and lows (losing a job, the death of a friend, etc.).

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A Lesson from Children on Values-Based Leadership and Spirituality

I often reflect on how unfortunate it is that people in many situations focus on the differences in our spiritual beliefs rather than focusing on the many things the great majority of us share in common: Treating one another the way we want to be treated (the “golden rule”), giving one another the benefit of the doubt, forgiving one another

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Two Interesting Days in Jakarta

Greetings from Jakarta! I am spending two days here before teaching in the Kellogg-HKUST executive MBA program this coming weekend in Hong Kong. I had the opportunity to spend time on Sunday with Kellogg and K-HKUST alums at the Jakarta offices of Catalyst Strategy, a very innovative marketing firm founded by Farina Situmorang, a Kellogg alum. We spent several hours discussing

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