Monthly Archives: April 2013

Tim Cook is Not a Nice Guy—and That’s a Compliment (Article)

Harry weighs in on the decision by Tim Cook, CEO of Apple, to apologize to Chinese customers for the company’s customer service policies. “Apple CEO Tim Cook made headlines this week when he publicly apologized to customers in China for complaints over its customer service policies. What’s more, that apology was accompanied by very real changes to improve those policies. This

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